Shipping & Returns
Shipping Rates & Online Sales Return Policy:
All items are sent either by USPS or UPS and the shipping cost is $10. The shipping process will be initiated within 48 hours, then you will be sent an email confirmation with tracking information. We do offer international shipping as well, however, the shipping cost will differ based on purchase amount and customs duties will be the purchasing party's responsibility.
We will gladly return or exchange any unworn items with original boxes within 7 days of delivery. Please send an email within 7 days of when your package was delivered to info@themixshoes.com, we will provide you with a return authorization number and you can ship the package back. Please send a copy of your invoice with the return authorization number written on it for refund. Returns and exchanges over 7 days of package delivery can be made for store credit only. Upon receipt of the item, we will issue a refund less the original shipping fee. Return shipping expenses are the obligation of the purchaser. No returns or exchanges are accepted after 14 days of package delivery. Return all packages to the address below.
Please feel free to contact us via email at info@themixshoes.com or by phone at 402.933.7995 if you have any questions.
ALL JEWELRY, HANDBAGS & SALE ITEMS ARE FINAL SALE.
The Mix Shoes & Accessories
8710 Countryside Plaza
Omaha, NE 68114
402-933-7995